Thursday, May 9, 2013

News Apps, Rap Genius, and Crowd-Sourced Annotation


For the last year or so, I've been playing in the news app sandbox, delighted that Project X will soon see the light of day.  That is, if the algorithm gods are willing.   From time to time, I pull my head out of the sand and notice that other parties are moving in with buckets and spades in considerable numbers.   The competitive set is becoming very competitive indeed.   We are all in search of that nectar, that secret sauce.  We want a news app that is personal, reliable, beautiful, predictive, and getting better by the day thanks to machine learning.   And we want to hang on long enough without seed money or venture rounds until Google or a large media company agrees to buy us for at least $30 million.  This story is more than a thrice-told tale and not such a fantasy after all.  It is the sound of Orpheus with flute.

Ken Doctor at The Nieman Journalism Lab just published a mobile aggregator roundup, reminding us of how hot and full of intrigue this space has become.  Most of the basic facts are well-known, but Doctor’s perspective is nonetheless quite interesting.  So tablet aggreggator Pulse was sold to LinkedIn for $90 million.  I’m still trying to get my head around why Yahoo paid $30 million to an English teenager for Summly, a smartphone aggregator.   CNN had earlier picked up Zite and Google had purchased Wavii for $30 million and closed it down.  One assumes the software will find a home somewhere.  Doctor notes that this leaves Flipboard , which is probably valued at $400-500 million, with Facebook and Google lurking in the wings.

Clearly the above start-ups have gotten the jump on traditional media companies that are learning to deal with them.   And the more established start-ups, such as Flipboard, Pulse and Zite, are in their second or third generations, where design and business model are taking center stage.  In some ways, there is a great deal of commonality among the news aggreggators—and I mean as a compliment.   As Flannery O’Connor reminded us, everything that rises must converge. 

Just this morning, I learned about another start-up or at least an idea of a start-up:  News Genius, which is a first cousin to Rap Genius.  The latter richly and deeply annotates, through crowd-sourced commentary, textual analysis, and clarifications, specific lines of rap lyrics such as ZPac’s “Hail Mary Lyrics.”  Those who contribute useful annotations earn Rap IQ points and can become contributors.   I’ve heard that Rap IQ points are being traded like Bitcoins, and could be as valuable.   

This is a curious site that publishes tons of respectable coarse rap lyrics with a layer of commentary floating over the profane body as if delivered by an army of professors who are dedicated to annotating the world.  To get the flavor of this site, have a look at a YouTube investment video (DLD13 Conference: Annotating the World) in which the investment  lead and the Rap Genius start-up team, apparently from Yale and eager to cite Plato, talk about their venture as if it’s akin to a kind of biblical exegesis.  Yes, the Torah does appear in an annotation.   This is not like analyzing poetry and finding the hidden meaning. Rather, with the help of the wise and filtered crowd, this is about building layers of knowledge about knowledge.   If you are up to it, you can enter that DMZ between Gucci Mane’s thug lyrics and that quiet zone of linguistic and textual subtlety.

I was fully ready to call this a scam, an Internet joke that marries, shotgun-style, discordant layers of meaning, such as rap hyperbole and semantic squatting, until I learned that the business had received $15 million in funding from the increasing rap venture capitalist Marc Andreessen.  What to do, what to do!

Rap lyrics have a density, discordance, and a metaphorical vulgarity that would be an English teacher’s wet dream.  Have a look at Rap Genius; meaning is breaking out all over.  It’s an open question whether the extended metaphor can reach all the way into the crucible of news.  That is, unless news becomes rap, a kind of melodramatic, vital poetry that focuses on the shadow side of news, our desperate underbelly, our alligator shoes that neither talk the talk nor walk the walk.

Lately I’ve been broadcasting Bit-poems on Twitter and Facebook.   It’s a desperate attempt at legitimacy.  Rap Genius seems to have a better idea.  Annotate rap lyrics until they smother you.  These Yale guys seem to know that the media business, the land of suits and summer yachts, is a two-valued nightmare.  It’s either this or that, Newton or the NRA; in other words, a semantic and profitable pissing contest.   Perhaps a service that adds layers of crowd-sourced meaning, vulgarity, flights of fancy, error and disdain might have a fighting chance in  this field of the also said.

Marc, call me.  Maybe.



Tuesday, April 30, 2013

Tech Reps in the Operating Room & Other Hoary Tales


So, I had just about finished all pre-surgical prepping.  I had bathed in antibacterial soap to make sure pathogens would flee from me in disgust.  I had listened to the soothing, melodic voice of a nurse, humming a Jay-Z melody, in her quest to lower my vitals.  Now, flat in my back on a gurney, I sign permission slips that would give the man the right to take away parts of me.  The anesthesiologist said I would no longer be required to count backward from a thousand.  Rather, I would slip off peacefully into some dream space, absent the heavy incest mutterings of Freud.  And just before I was wheeled into this action drama, with my sinuses playing a central character, I was asked to sign a waiver that gave permission for a salesperson/technologist to be present in the operating room.  I responded that this presence would be acceptable as long as there would be no transactions over my warm, still body during the four-hour surgery.  And protests rose in the amphitheater like angels pushing back from the heavens’ heavy cumulonimbus clouds.  I recall a nurse in the operating room saying that they would take care of me because they liked me.  I remember saying that I thought it was because I had insurance, thinking before I sank into that blissful pit of despond, that I shouldn’t joke too much with those who are about to cut.  But old habits die hard.

During the run-up to surgery, I noticed how technology is transforming even the most traditional medical practices, such as one I visit outside of Nyack, NY.  All conversations with the doctor are immediately digitized.  An electronic wand sweeps my forehead and my temperature is attained.   And so on.  Within hours, these digital files sit on my surgeon’s mobile device in NYC.

And this is hardly earth-shattering.  Portable technology, especially when imbedded in wearable devices, already allows much of this basic testing to be performed remotely.  Mobihealthnews reports that Sense4Baby, a fetal monitoring system, uses a wireless monitor that straps to the belly of the pregnant woman and transmits data about fetal and maternal heart rates and monitors contractions.  Data is sent via Bluetooth to a smartphone or tablet and is uploaded to a secure cloud.

Perhaps one of the most useful advances will come from maximizing the use of data and to better glean from social media sites what consumers are actually thinking and saying about pharmacology and treatment regimens.  Treato, an Israeli company, has developed and algorithm that scours thousands of social media sites.  Such insights will likely provide the next generation of patient intelligence.

Now back to the salesperson in the operating room.   Before my surgery, I had read at Venturebeat.com about Nurep, a startup that provides medical device support for physicians in the operating room.  From what I understand, this company enables medical device representatives to see more physicians, to increase sales, and cover a broader geography.  The service guarantees physicians 24/7 support in the operating room, including on-demand, virtual support.

For hospitals this is a very touchy issue and most have gone to considerable lengths to restrict access of device reps to physicians, the purchasing department, and the C-level suits.  Some places actually electronically track the presence of reps on the hospital floors.  This is vital oversight as where there is technology, there is big money.  In an earlier blog, I referred to Steven Brill’s masterful piece in Time Magazine about how new medical technologies are driving up patient costs and padding the wallets of executives.

On the other hand, we patients want our doctors to be technologically proficient.  A few years ago, I was undergoing another sinus surgery that involved imaging technology.  This is a useful extension of the surgeon’s eyes and hands when she is poking around the brain floor.  In this instance, the imagining technology failed and the surgeon continued “manually.”   I was not consulted.  And I was not happy about this hand-job.

I live close to Manhattan and am blessed with access to some of the best medical institutions in the world, including Roosevelt Hospital where I spent a little time.  Nonetheless, the adoption of technology is often tied to age, experience, and probably face time with Xbox.   I want my surgeon to be totally at ease with latest technology.  If she is comfortable with a tech rep at her side, so am I.

Just tell me long before I slip into that chemical bliss.

Thanks, Doc!

Tuesday, April 9, 2013

In Praise of: TIME, The Week, Wired, and Flipboard2.0


The American Society of Magazine Editors (ASME) just announced finalists for the Magazine of the Year (General Excellence) and other awards.  The list includes the familiar and impressive heavyweights: Esquire, Glamour, National Geographic, New York, and TIME.  I don’t envy my friends at ASME the task of sorting through the best of the print best while giving a nod to digital.  So far, all is right with the world.

I was very happy to see TIME on the list, not only because many friends still work there, but also because of the way it was knocked around during the rumors about Meredith acquiring Time Inc.  TIME was said to be left out of that fantasy transaction and a place at the table.  Perhaps this indignity prompted the Atlantic Online post by Joshua Macht, who leaves nothing to the imagination in his title: “Running out of TIME: The Slow, Sad Demise of an American Magazine.”

Thank you ASME for giving this relic of a magazine one last acknowledgement at the upcoming awards dinner because, well, you never know.   But Macht seems to know, suggesting that it’s hard to imagine there will be much left of the brand in 36 months. 

He exaggerates and I exaggerate.  There is some sadness in his blogger voice.  He wonders out loud how Time Inc., so early in the game with a $100 million investment in the Pathfinder portal, long before Google and when Netscape and AOL were still tiny, has not been able to capitalize on the web? Obviously the huge distraction with the AOL deal that some have called the worst media merger in history didn’t help.

But this is all a prelude to the real dance.  Frank Rich’s current New York piece, “Inky Tears” sucks all the sentimentality out of our much-aired historical narrative about the demise of the media titans.  “TIME is on the block.  The New York Times is teetering.  It can get an alumnus down, but the last thing the news business needs is a case of nostalgia.”  He writes that whether print survives or not is borderline irrelevant:  “Survival, not survival of a print edition, is what’s at stake now.”

My earlier remarks about TIME magazine point back twenty years to those halcyon days.  Rich suggests that “If you look back at TIME in its heyday, it’s a model more worthy of parody than emulation.”  Here  Rich is referring to the magazine’s far flung bureaus, editorial redundancy in the extreme, and a profligate waste of money worthy of an Evelyn Waugh satire.  Accordingly, the seeds of the magazine’s decline were planted a long time ago.  The writer notes that “In the modern history of media, the reigning giants have nearly always been caught napping by transformative change.”  There is something almost biblical in that statement.

In the last couple of days, I’ve had occasion to look at The Week, a modest, hardly handsome, print summary of domestic and international news within the fair-use doctrine.  When Felix Dennis of Maxim fame launched The Week in the US in 2001, the WSJ wondered out loud whether the man was nuts.  I know Dennis and have called him a lot of names, but “nuts” wasn’t one of them.  Dennis, who is rich, unpredictable, and a Brit with a wicked wit, gave his best quote to the NYT:  “In the end, The Week will inherit the earth.” 

The Week has neither inherited the wind nor the earth, but it has gained a tidy, secure, foothold on a piece of expensive real estate by behaving like a very traditional print magazine.  It has a paid circulation of about 540,000, a fraction of the 3+ million TIME enjoys.  Its circulation base is almost completely subscription.  Newsstand sales are insignificant as are digital replicas.  The Week sells a lot of gift subscriptions.  The magazine has a very active web site, but is just now looking more seriously at digital revenue-generating opportunities, such as e-commerce and the like, an effort that is likely to be helped by sister company Mental Floss.  The Week is said to generate about $50 million in total revenue with a 10-15% ROR. 

By publishing standard, this is a very small enterprise, but the example is instructive nonetheless.  Over the years, The Week has reminded the publishing community that it is not a legacy magazine trying to adapt to the current news environment.  The magazine identified its niche, filled it, and served the readers well.  My guess is that the ratio of consumers who subscribe to those who renew their subscriptions for the next term is very high.  And this is the secret sauce.  You can bet that Felix Dennis, a stickler on cost control and, as I’ve noted in earlier blogs, a trenchant critic of American magazine cost structures and largesse, has kept the business very lean.  I’ve heard people argue that The Week isn’t a real magazine; that it is built on the backs of other journalists.   This sounds like legacy thinking.

In his New York article, Rich raises the question, first raised by PaidContent, that “At what point does it become more of a hindrance than a benefit to be associated with a traditional media brand?”  Rich is referring here to newspapers and news magazines, but his question probably has broader media implications.  The brand remains the glue, the identity, the existential positioning for media properties.  Magazine publishers now design for branded, edited content that will thrive in a cross platform and cross-channel world.  Print is just one component of this content universe.  This positioning is vital, pragmatic, and defensible in the business sense.  And this approach should become more secure as publishers get better at delivering and monetizing content across these platforms, especially tablets where advertising CPMs are favorable, without all those workflow and staff redundancies.

Speaking of awards:  this is the 20th anniversary of the launch of Wired Magazine by Jane Metcalfe and Louis Rossetto, a date worth celebrating.  I recall meeting Ms. Metcalfe in 1996, showing up in their office in the low-rent district of SF in my very NY suit and tie to chat about expanding the title internationally.  Three years earlier, New York publishers had rejected their business plan, so they turned to Nicholas Negroponte, founder of the MIT Media Lab, for financial support to publish their version of Rolling Stone for the digital age.  (Ad Week’s Ted Greenwald has a wonderful article on the launch of Wired in the current issue.  The 20th anniversary edition of Wired will be available for download April 16 and on newsstands April 23).

The launch of Wired now seems gutsy and charming in a way, brought to life by founders who had a clear sense of purpose and who perhaps fortuitously lived three thousand miles from the epicenter of publishing.  The founders could bring in alumni from Ziff-Davis and Macworld to help bring the magazine to life where, in the East, few seemed to speak that language.  I don’t think the magazine would have stood a chance in New York in 1993.

Media disruption today can be found in the app stores.  The joke in Silicon Valley is that everyone is working on an app, but it’s not that funny.  Google just booted 60,000 apps from its Google Play, many apparently spam-like.  I’m working on a couple of mobile apps and have learned how difficult it is to differentiate and bring something genuinely new to market.   And like most in the space, we keep an eye on Flipboard.

The platform is said to have 50 passive and 4 million active users.  That’s a sizeable community any way you slice it.  Though there has been some pushing and pulling with publishers, especially over revenue-sharing, Flipboard appears a useful tool in the publishing arsenal.  And with the introduction of Flipboard 2.0, this relationship could get even more interesting--and complex.

We’re heard ad nauseum for the last decade or so that one grand end-game for digital is to allow every consumer to be an editor and publisher.  To a degree, this wish-fantasy has already come to life as the proliferation of blogging and self-publishing tools have become widely available.  Flipboard 2.0 raises the stakes even more.  In this version, the navigation is much simpler and I can flip through digital pages as if I am thumbing through a print version.  But for me, the really interesting part is that consumers are now able to create custom magazines in literally seconds for sharing or private use.  Have a look at the Flipboard video available on the site and watch magazines such as Living in Trees, Mountain Biking, and Mid-Century Amazing, about houses and the like, come to life.  And with the new bookmarking feature, you don’t have to be on the platform to add content from other sources, such as the web.

Paul Armstrong at PaidContent has referred to Flipboard as a “giant iceberg lurking in the path of media,”  As an ex-Navy guy with long stints at sea, I can appreciate this metaphor, even if it appears to be somewhat overstated.  But Armstrong is absolutely right about Flipboard 2.0 signaling a “pivot from purely curation-based interaction to one that uses full-blown creation abilities.”  

Flipboard’s business model would become much more interesting if the platform became a digital magazine incubator, a media laboratory, an experiment in beautiful branded content, particularly for the publishing verticals, all with the energy and insights of the crowd.  Flipboard could be a real partner to magazines and media companies.

In my most recent post, I wrote that the software that will make content more intelligent and an increasing dependence on algorithms to solve editorial tasks over time will impact the magazine publishing model.  Flipboard might be a more old-fashioned disruptor, making use of technology plus the wisdom of the crowd.  IDG, publisher of Macworld and other computer titles, realized years ago that its readers knew as much, if not more, than its editorial staff and embraced that talent. This seemed an important awakening.

Going forward, magazines publishers will likely need a lot more of this brand of humility.

Thursday, April 4, 2013

Intelligent Content, Algorithm as Editor, and Poetry in Decline


After college, I was intent on becoming a full-time poet.  In that pursuit, I read for small cash poems at the American Legion, the VFW, Future Farmers of America, and Daughters of the American Revolution.  I usually selected anti-war poetry and for that reason I rarely got a return curtain.  I had a brief run of success with religious poetry during Holy Week until an Episcopal Church in Bethlehem, PA, objected to my “On the Medical Aspects of the Crucifixion,” which I considered balanced and in good taste.  Soon after I joined Rodale, I read a poem about male executives cheating on their wives while on business trips.  After a time, I found it easier selling advertising.

Poetry is like a skin rash that returns when the seasons change.  After months of chewing on big data and tracking delicious publishing workflows , I decided to take a course, from a psychological perspective, on Czech/German poet Rainier Maria Rilke, author of Duino Elegies and Sonnets to Orpheus, works that still have something to say about soul one hundred years after publication.

I read a few years ago that Steve Jobs was an inveterate reader of William Blake, the visionary 18th century English poet.  Many of Blake’s contemporaries considered him mad and that’s probably why he is still interesting and T.S. Eliot and Ezra Pound barely survive as academic footnotes.  Blake spoke of “Jesus the Imagination” and the importance of seeing the world through a Third Eye.  Maybe this is where the iPhone was hatched.

Colleagues I haven’t spoken to in decades sent me without apparent glee a recent WSJ piece by Joseph Epstein announcing yet again the end of poetry.  I can barely read my own tea leaves, though I suspect Epstein is right that academics had a lot to do with this decline.  T.S. Eliot trumpeted an aesthetic he referred to as the “objective correlative,” suggesting that every image in a poem has a recognizable referent in the physical world.  And the soul went out the window.  A school delightfully called New Criticism, centered in Sewanee, TN,, grew up in the 1920s around this notion and generations of tight, tidy, analyzable academic-friendly poems were written by poets, for poets and the New York Times Book Review.  I rode the train for many years before getting off at a station called Rilke.

It’s not particularly surprising that university English departments would adopt analytic tools consistent with the time as a way to show prospective students that this discipline had as much science as the psychology and sociology departments.  To aid in this effort, lots of academic journals sprang up in the post-WWII years and fed this hunger and provided university administrators with leverage.  You would either publish or perished.  I published a lot—and left.

I studied linguistic and generative grammar in college and understood early on that “language” was “chunky” and in a way self-generating.  I taught this in a Hollidaysburg, PA, English class and was reprimanded by my supervising teacher for coloring outside the lines.  But this is a long way from machine language reading me and updating content based on my quirks and browsing habits.  This is the premise of Roger Wood and Evelyn Robbrecht, of the Art+Data Institute, in a recent fascinating piece about Intelligent Content at PaidContent.   They write that “books and magazines of the future will act as sort of human computers translating your reading desires into pure machine language that tells the publisher how to present the material for faster and more pleasurable absorption.”

The authors observe that we are seeing the beginning of this development with Flipboard, where consumers can now create, curate and share their personalized magazines with perhaps a revenue-share component down-the-road.  They point out that Wordpress and Tumblr appear to be the closest thing to offering an always-on and continually updated reader experience through analytics.  This brave, not-so-new world “will be filled with mashups, video, audio, real-time updates, new navigation interfaces and even content that interacts with the reader’s environment,” such as Augmented Reality.

Freud declared one hundred years ago that we had to depend on a strong Superego—our civilization and culture--to hold back the dark forces of the unconscious.  Freud was buttoned-up, but did have a bit of the novelist in him and liked to draw large and startling figures.  With much less at stake, I have been listening for at least fifteen years to publishers, including yours truly, who trumpeted with a certain logic that the editor was the last defense against the wild forces of the web and social media that spits out unruly content from a stream-of-consciousness spigot invented by an increasingly mad James Joyce.

Hyperbole aside, this is a defensible position and a vital business posture where “branded content” is a powerful and necessary selling proposition, especially for magazines.  But what if our authors, our seers, are right in their view that the algorithm will replace the editor and curator: “Quick and automatic branding and positioning of the book or magazine on a glowing electric slab will become more important than the most  sage human editor.”

Content farms such as Demand Media, lambasted by publishers and downgraded by Google, might be only the first iteration of using data to develop article ideas.  Wood and Robbrecht go further and suggest big data from reading and search behavior will help predict what articles will likely rate high in terms of reader engagement.  Publishers also will be able to choose subject matter with an eye to ROI.  If true, this would be profoundly disruptive and interesting: software as the secret sauce.  And as the authors indicate, we have only to look at Quartz, Gravity, Contextly, and Sailthru to find evidence of companies that are developing tools to customize, personalize and update content on a device level.

A few years ago, I invited Demand Media into MPA to speak to editors and publishers about their use of search data to decide and shape articles for their various web sites.  The NY editors at this forum were understandably neither happy nor impressed with what they saw.  Demand Media was and is still, to some degree, a race to the bottom from any editorial perspective.  But that was yesterday.  What we are seeing today are analytics that can shape content to a user’s need and subtle inclinations.  This is neither far-fetched nor bottom-fishing.  On the contrary, it is consistent with everything publishers say about the importance of user engagement in terms of the lifetime value of the customer and the immediate P/L.  Intelligent Content can have a positive impact on the bottom line.

These days, we hear a lot about Responsive Design that enables web content to be distributed via templates to the various devices.  This is an important development, but has raised key business and advertising issues that need to be resolved.

It will likely be some time before we see the Algorithm atop the editorial masthead and Intelligent Content the rage.  But the authors present ideas for a content future that already exists in germ.  Writers and editors are becoming more sensitive to content use by marking up content with metadata at birth so it—and they-- will have more value downstream.  They will also have to become more sensitive to analytics and the role of algorithms in reading, serving, shaping and updating content based on what consumers want in real time.  This is why we call it rich media, the new augmented editorial reality.

Friday, March 22, 2013

Health and Fitness Magazines and the Coming Digital Disruption


The news that Maxim magazine and associated web site are for sale is not particularly surprising.  On paper, the magazine looks rather formidable.   Alliance for Audited Media puts its total paid circulation for 2012 at 2, 543, 563, which earns the title the #18 position on the list of the top 25 print magazines in paid circulation.   Riding a favorable demographic tide, AARP’s Magazine is on the top of the chart with its Bulletin right behind.

Lists and round numbers can be very deceiving because they don’t tell us much about the actual health of the magazine.  Reader’s Digest, which has undergone a series of restructurings in recent years and just declared bankruptcy, is on the list.  So is the American Legion magazine.  I still get the title even though I cancelled my subscription soon after my military adventures.  I guess veterans never really die.

Maxim, expected to be slightly profitable in 2013, resides in a publishing cul-de-sac shared by many of its brethren: offering discount circulation to drive print advertising sales.  I understand that some fifty years ago magazine publishers began to push circulation levels to questionable levels to compete with the growing threat from the nascent television franchise.  And they have regretted that decision ever since.  Nonetheless, many still play in that sandbox.  Maxim sells twenty print issues for $24.00 ($1.20 an issue) and ten issues for $14.97 ($1.50 an issue).  For a high-touch, glossy issue that’s a steal and likely does not cover the full cost of paper, production, and postage, areas that take the biggest piece out of a publisher’s revenue pie.  I will add that Maxim appears from its website to have a very muscular digital strategy, available on iOS and Android platforms as well as on Zinio.  The company is selling subscriptions for $14.99 and some back issues for $5.99 an issue.  This is very aggressive digital pricing for Maxim or any company but likely not enough to offset declining print advertising.  Magazine publishers continue to trade analog dollars for digital dimes.  

I understand Maxim sells very well at military establishments.  Having been at sea for as long as six or nine months without touching land (or anything else), I can understand this hockey-stick graphic on the magazine’s circulation chart.   Maxim “is your source for hot girls” and it will continue to stand up and salute this anthem.  Nothing is left to the imagination and no event unworthy of being appropriated.  The website informs us that there is a “strip bracket” for those aficionados of March Madness.  For the more reserved set, there is a discrete search for “hometown hotties.”

Maxim was launched in the UK twenty years ago by Felix Dennis, already very wealthy from his computer and related titles.  I was in the UK at that time as part of the team launching Rodale’s Men’s Health, which was just beginning to find its legs in the US.  The first issue of Men’s Health did very well, selling more than 100,000 copies on the newsstand.  But I kept looking over my shoulder at Maxim.  Felix Dennis was not your typical publisher.  He was brash, outspoken, unpredictable, and a genuine truth-teller in the business.  On a regular basis, Dennis excoriated American publishers for being fat, slow, with overpaid staff and puffed-up editors.  Felix wasn’t invited to many publishing events because of his sharp tongue, but proved his point with a very successful Maxim in the states and more recently The Week.  Blender and Stuff were subsequently shuttered.   He sold Maxim for $250 million, apparently knowing when to get out.  Perhaps in response to all the pulp he used up, Dennis has already planted 600,000 trees in his native England.

Time always moves on, but with social media it has simply moved a little faster.  Though Maxim’s cheekiness is unique, much of its content can be found on the Internet and social media platforms in some form.   My background is editorial and I always suspected that Men’s Health, in the brash Cosmopolitan way, would eventually win out and it did, with a current total paid circulation of 1.5 million and 40 international editions.  It sits astride of the men’s magazine mountaintop.

I started my publishing career as an associate editor for Prevention magazine.  The formula was very simple.  Rodale subscribed to all available medical journals, including The Lancet, The New England Journal of Medicine and many others.  We simply translated the medical findings into everyday language.  No one had done this better than Rodale.  However, now everyone does it.   Medical doctors regularly report medical journal findings to their television audiences, as casually as if it’s a traffic report.  It’s no accident that pharmaceutical advertising is usually one of the top categories for media.

The conventional wisdom is that special-interest areas (and the high-design, high-touch versions) will be the last to be disrupted by technology and social media.  I’ve long suspected that health and fitness editorial would have this protection.  After all, WebMD didn’t seem to have much effect on magazines like Men’s Health and Men’s Fitness or Prevention.   And the aging demographics and the needs of this sector for lots of health information should work to the advantage of print.

I recall asking Mike Lafavore, the founding editor of Men’s Health, how he accounted for the success of that title.  He said, in effect, that the secret source was in the tone of the magazine.  Since men are usually uncomfortable talking about health under any circumstances, he had to entice them in with guy humor, understatement, bravado and yes, lots of sex.  And it has worked amazingly well.

One reason  Men’s Fitness, published by Weider (a subsidiary of AMI), has lagged far behind Men’s Health in terms of advertising, circulation, and market position is that the title, in my opinion, has not fully understood the psychology of the male nor found the right tone or editorial sensibility.  In some respects, the language and graphics of the magazine is too muscular and perhaps too full of itself.

AMI Chairman David Pecker recently announced that he hired David Zinczenko, longtime Rodale wonder-boy for Rodale’s Men’s Health and some blockbuster books, as a consultant to work his magic on Men’s Fitness, Shape, and Natural Health.  If anyone, Zinczenko is the man to do it.  I worked for Pecker at Hachette and have learned not to underestimate him.  Though I worked at Rodale early on, I have no inside knowledge about whether the recent shedding of so many key staff might leave the company vulnerable.  But I do know that it is hard to dislodge a brand, especially one with the wind at its back.

But perhaps I’m looking for disruption in all the wrong places.   For the last year, I’ve been nosing around the digital health space, keeping an eye on digital startups, and whether the considerable noise I’m hearing is a blip or a sign of genuine disruption.  While with Qualcomm, I learned what the company was doing with Qualcomm Life, part of Qualcomm Ventures, which is devoted to the next wave of wireless health innovations, including body worn or implantable biosensor for chronic disease care, medication compliance, and fitness and wellness need; low cost ECGs that work with smartphone; and mobile technology that permits access to live patient data.  Qualcomm is a huge footprint in this space because of its business and strategic relationship with both device manufacturers and carriers.   And they seem to have gobbled up some very promising companies.  But they have company.

We know media has been disrupted.  Given the work of Khan Academy and the institutionalizing of online, accredited courses at many tier one universities, we can assume education is not far behind.  Now the multi-billion dollar health and fitness industry seems ripe for disruption.  If you have any doubts about that please read the February 2013  blockbuster article in Time magazine—the most read in its history, “Bitter Pill: Why Medical Bills Are Killing Us.”

A very good source of information about startups, health incubators, Venture Capital funds, and the like is Rock Health.  The organization is a first-seed accelerator exclusively for startups.  It provides capital, office space, mentoring, and operational support from entrepreneurs.  Rock Health is looking for product-centric ideas to solve real problems in health whether through mobile or web apps, hardware or sensor components.  I’m hoping to induce some health magazines to join this scene, using their rich audience data and other interfaces with customers to develop more personalized editorial coverage.

The range of offerings coming through Rock Health and elsewhere is quite staggering, having been informed by mobile technology, crowd-sourcing, reward systems, and the full weight of mobile analytics.  Achievement Mint is an intelligent incentive network that rewards consumers who make good health choices.   BitGym’s technology uses an iPad to turn any cardio machine into an interactive gaming experience.  Cardiio provides software that turns ordinary cameras into biosensors.  CellScope used optical attachments to turn smartphones into a diagnostic-quality imaging system.  ChickRX is a woman’s personalized health platform.  HealthRally is a crowd-funding platform for personal health motivation.  (Many thanks to Rock Health for this information that I have summarized).

In 2012, 134 digital healthcare companies each raised two million dollars.  Most funding went to companies developing personal health tracking tolls and consumer health engagement.  I don’t know any aspect of healthcare that is not getting some attention, from diabetes, to acne, to the efficacy of supplements.  Most of these efforts are tied to the smartphone.  Moreover, this is not just about content per se but how dense medical information can be turned into a beautiful digital product.  Medical apps have become commonplace in the various stores.  Most popular seem to be those that diagnose ear infections, take a pulse, measure BP, perform cardiograms, and complete blood, urine, and sweat tests.   So whether we like it or not, healthcare is moving out of the clinics into our homes.

To be sure government regulations and privacy issues could stall innovation in the digital healthcare section but there is probably too much money and potential savings at stake for them to be terminal.  For one thing, the ubiquity of the smartphone suggests consumers are becoming much more at ease with using their phones as tools.  Paul Jacobs, Qualcomm CEO, refers to the “born mobile” generation that is growing by the day.  I’m not sure of the source, but I read that a physician claimed to be prescribing a lot more apps than medicine.  This story might be apocryphal, but there’s plenty of evidence showing that the new breed of physicians are very mobile-savvy.

Within a few years, I expect that most information available in health and fitness magazines and attendant web sites will be available in one form or other in the app stores or in web apps.  By definition, the information will be more personalized and interactive.  It will be updated.  Without question, graphics will dominate.  Some offerings will provide response in real time through a video chat.  Maybe you will be able to decide who among the beautiful people will take your blood pressure.

Some consumers will still want a branded, filtered experience that comes in one package.  But maybe I will want my own personal health and fitness magazine, based on my interests, Twitter feeds, health profile and concerns, and family needs.  These could be in the form of apps or curated, personalized content that is delivered right to my smartphone and tablet or on my device “at birth.”   This kind of market segmentation has already begun.  And maybe Verizon or ATT will get involved and make this content part of my data feed and deliver it at off-peak times to save me money.   Perhaps I will choose to take advertising along with my medicine, this defraying the cost.  I might accept native or sponsored content if it useful and actionable.  I probably won’t spend much time on deciding what content represents Church and what represents State.  That seems so nineteenth century.   My fantasy is to become the editor of my life.  After all, I will have as much information at my hands as the editors in New York or Emmaus, Pennsylvania.  I will get it faster, in a personalized, curated form at the time of my choosing.

What I am describing might well be a video game.  My interest is much more modest: I am sketching a business plan.  

Thursday, March 7, 2013

Rolling Stone Magazine on the Gun Industry’s Deadly Addiction


I’m studying the psychology of the gun from an archetypal perspective.  That is, I’m looking for the idea or ideas behind the American fascination with guns.  Does the fascination come from a perverted frontier myth or an absolutist view of the Second Amendment?  Does it represent an offshoot of the post-Cold War American military expansion, a muscular expression of the “Stand My Ground” laws, or is it a reason for the growing number of so-called Patriot groups?  What about the post-9/11 militarization of US police forces, with their SWAT teams and tanks?  No one should be particularly surprised that we are currently discussing whether the US government can legally use drone strikes against American citizens on American soil.  We might just as well be talking about video games.

The above list of developments or aberrations—depending on your view of guns—can also be seen as narratives or psychologically-rich story lines that might explain our fascination with guns.  What we are seeing now between and among the National Rifle Association, political leaders of every stripe and a range of third-party stake-holders are really public narratives fighting for supremacy.  If the US didn’t have so much psychological gun baggage, the story-line after the murders of 26 children and teachers in Newtown, as well as in other recent tragedies, would be short and sweet:  federal legislation to enforce universal background checks and limit automatic weapons and the size of magazines would become law.  That’s exactly what happened in the UK in 1996 when sixteen children and one adult were murdered in a Dunblane, Scotland, elementary school.   Under strong public pressure, the UK government quickly passed a comprehensive gun control law.  We saw similar actions in Australia.  In the US, after a two-week post-Newtown quiet period, we get inflammatory rhetoric from the gun lobby preaching Armageddon, with federal agents disguised as storm troopers populating this phony dead-end fiction.  I know of no country in the world where this widely reported, intemperate bombast would not be universally shunned.  Instead, it occupies an honored place in the news cycle. 

So the gun has a hold on us psychologically, as well as culturally and historically.  And the gun lobby has been very successful in appropriating variations of the American frontier myth with images of the lone rifleman as the last defense against the marauders who will invade our homes, especially after natural disasters.  

“The Gun Industry’s Deadly Addiction,” published in the March 14, 2013, issue of Rolling Stone magazine described just how far the business has moved away from our lone frontier rifleman.  According to writer Tim Dickinson, “The once-dependable market for traditional hunting guns has fallen off a cliff.”  Dickinson notes that “As recently as 2008, shotguns, rifles and other traditional hunting weapons made up half of all new civilian gun sales in America,” a billion dollar business.  “Today, hunting guns account for less than a quarter of the market, and the hunting industry is forecasting a 24% drop in revenue by 2025.”

According to Dickinson, one reason for this is that “Gunmakers are on the wrong side of the same demographic curves that haunt the modern Republican Party.  Its customer base is too old, too white, too male and too Southern.  According to Gallop, 61% of white males in the South own guns today. Nationwide, just 18% of Latinos do.” 

Dickinson reports that the gunmakers’ response to declining sales and a dying demographic is to militarize the marketplace by flooding it with battle-ready guns.  And the strategy seems to be working.  “Handgun sales have jumped 70 percent since 2008, racking up an estimated $1.5 billion in sales in 2012.   Revenue from assault rifles has doubled to $489 million.  

According to the author, gun proponents joked that in 2009 Obama’s election was a stimulus plan for the gun industry.  Fear of a black president drove sales.  Fear of a clampdown after the Newtown massacre drove sales.  But overall gun ownership in America is declining.  Fewer than 20% of Americans born after 1980 have a gun in the home.  The gun industry faces the same issues as big tobacco: find replacements.   

Dickinson writes that the firearms industry is planning to break into unconventional demographics and hook the kids, seduce the ladies, turn shooting ranges into live-action video games, arm those preparing for a civil war, and supply cartels and criminals.  He describes the archetypal gun ad for women: “The police are nowhere to be found; it’s up to a woman alone to ward of the sexually threatening ‘predators’ of the city.”

The Rolling Stone piece is a sober account of how the gun industry plans to further militarize America.  It is clear that the myth of the lone rifleman, virtuous and restrained, has given way to a deadly cartoon, dressed in bullet-proof garb and packing an AK-47, wandering the byways of America.  The gun lobby doesn’t have to understand psychology to realize that their marketing plans exploit the shadow side of America.  Thus the fear of a black president, sexual predators, looters, absent police, and a breakdown in civil order.   YouTube is full of this madness with dead-enders engaged in battle-readiness training, anxious for Armageddon that is just around the corner.

The late James Hillman, an archetypal psychologist, in his A Terrible Love of War, has staked out the psychological ground of our gun worship.  “The fond belief (verging on paranoia) that is solely responsible for one’s own salvation and that preservation is the first law of nature (Protestant Darwinism) in a mobile, anomic, class-ridden society may provide grounds for American volatility and insecurity, but not enough ground to account for the American idealization of the gun.  There must be a myth at work.  It is as if the gods have combined to manufacturer the gun, are in the guns, as if the guns have become gods themselves.”

The ground of our discussions about guns in America, largely based on fictions and invented history, might be helped by having an archetypal psychologist and a Rolling Stone journalist at the table.  Hillman writes about what some historians considered the “invented history” of Lexington Green in 1775, spark for the gun lobby and July 4th, during which only seven Minutemen fired their muskets and only one Red Coat was hit.  For the first two hundred years of our history, the gun was rarely fired.  It was not the Revolutionary War that put the gun in the hands of the people, but the Civil War and millions of armed combatants.

But this observation might not please the National Rifle Association, the Daughters of the American Revolution, and all those who make money on Fourth of July parades.  What if our heralded and highly profitable gun culture was really born on the bloody fields of our Civil War?

That is why gun control is so hard.

Tuesday, March 5, 2013

Time Inc. and the Disruption of Archetypal Brands


I’ve almost finished a novel about the media industry and the rise and fall of an aging publishing executive who sees the Internet in particular and digital in general as a many-headed hydra that has to be struck down on every occasion.   My White Knight carries a real sword, taken from a German officer in World War II in hand-to-hand combat by his late father, and for a while was a hit on the media circuit because his keynote usually consisted of taking a whack at a rather impressive hydra built for the occasion.  My hero, always true to his own mythology, fills his head with pyrric victories and other wooly notions.   We will forgive him if he thinks that a mobile strategy means moving around a lot and margin is what resides on the edge of a page.  I’m holding out hope that this righteous but incompetent executive might still decide to fall on his luscious sword.

The real sword he takes up is in defense of the brand, because he knows, like many of his fictional friends, that once the brand is diluted, drifting in and out of social media like a lost child, appearing on undifferentiated publishing platforms, its imprimatur, authority and commercial value is reduced.   So our Mr. White might go down in a blaze of glory, a leap from the Eiffel Tower, or in an act of self-immolation during Fashion Week, his inevitable home.   But our man, a raging Lothario with a deep Mother Complex, will die with print magazines in his hands and a song in his heart.

Perhaps the pressure brands face today from the many-headed digital hydra invites a discussion of whether magazines, in this age of digital disruption, social media and the atomization of content, have the same endurance, staying power, and connection to the individual or psyche as they had a generation ago.  After all, magazines are ideas.  They are brands.  They are archetypes.  Certainly the many titles devoted to self-help, self-improvement and DIY in the broadest sense, are based on a kind of psychological positivism.  George Green, the former President of International at Hearst International, said that the most important American export of his generation was the “can-do” attitude embodied in US magazines.  Green is spot on.  I have launched magazines and digital businesses in twenty countries and found that the optimism, audacity, and sense of empowerment found in US titles are considered real draws.

Do we overstate the value of magazine brands?  A magazine can be looked at as an archetype, that is, a big and recognizable idea that informs our modern narrative and instructs our behavior, but digital, demographic, and psychographic realities will eventually have their say and their way.   After all, movies and video games aside, the Wise Old Man is not what he used to be.  He’s on Medicare, walks with a cane and is pretty much ignored by his children and grandchildren.

Given the somewhat apocalyptic reporting on the likely sale of Time Inc.’s big moneymakers (People, InStyle, Real Simple, etc.) to Meredith, I walked by the Time Warner building at Columbus Circle in Manhattan to make sure the company logo was intact and the sky hadn’t fallen yet.  I’ve been hearing about “disruption” in the magazine business for almost twenty years , but there seems something very different and sobering about this story; something very final.

For Jeff Bercovici at Forbes.com, this potential sale is another item in an already calamitous 2013 calendar: Reader’s Digest has filed for bankruptcy and Rolling Stone barely escaped the same fate.  Earlier, Newsweek ceased print publication.   Playboy went to a private equity firm.  In 2009, Businessweek sold for $6 million and TV Guide for a buck.  For Bercovici, the icons are crumbling.  He has a point.  It is reasonable to conclude that the disruption that comes from technology, social media, and programmatic ad buying can be particularly harmful to magazines that no longer resonate substantially within a culture or psychographic set.  So this is not just about content platforms, devices and delivery.  It is also about whether brands continue to touch the collective psyche during these tumultuous times.  Private equity firms can delay a reckoning, but evidence suggests that the magazine brand lifecycle might be shorter than we think.

The New York Times’ David Carr suggests Time Warner management wanted to cash out on its most profitable magazines while they were still throwing off a lot of money.  He writes: “Disruption in various economic sectors takes place over years as insurgents rise and former titans crumble, but its effects often become clear in a signature moment.  The specter of Time Inc., which lent its name to one of the largest media companies in the world, being pushed out the door like a party guest who overstayed his welcome is a stark reminder of how the game had changed.”

Perhaps the most acerbic and chilling account of this story is by Michael Wolff in the Guardian newspaper (www.guardian.co.uk), who makes clear in the article’s title that “The fall of Time Inc. is more about bad leadership than a dying industry.”  Wolff suggests—and many would agree—that the signature moment for Time Warner was when the chairman Gerard Levine “engineered a deal, possibly the most infamous ever engineered in corporate America, in which AOL bought Time Warner, destroying billions of dollars in value, breaking the spirits of tens of thousands of employees, and ending the growth as well as the dominance of the company.”

Wolff writes that, by 2008, Time Inc. was a lost ship and points a finger at the eight-year reign of CEO Ann Moore.  He observes that during this period vast resources and considerable brain power were devoted to digital adaption.  “I’m not sure there is any company that has spent so much time talking about its digital future to such little effect.  This was farce on quite an amazing scale.”

Exaggeration and animus aside, there are compelling ironies here.  Even if Time Inc. did not have its C-level house in order, I know of no publishing company that has given so much back to the business in terms of developing industry standards, specifications, and best business practices shared broadly with other magazines at home and abroad.  I saw much of this first-hand while at MPA, the magazine association.  For a generation, Time Inc. was the first citizen of magazine publishing and its executives were tireless and unselfish in their contributions to the common good.

Michael Wolff has been called the “bitchiest media big foot” around, and he doesn’t hold back here in an account that sometimes reads like fiction.  But he gets some credit for saying things that have been whispered for too long in the corridors of power.  He might be right that Time Magazine, Sports Illustrated and Fortune,  apparently not included in any prospective deal, will have new life when unencumbered by a large bureaucracy, editorial overhang, and unfocused corporate leadership.  In a new place far from the corner office, these magazines could represent a “fine opportunity.”  These titles represent big ideas, have close ties to our history and culture, and resonate as archetypes.  Perhaps they just need room to breathe.

It is no small irony that Time magazine, during a period that the parent was downsizing staff by 6% and the news about a pending sale was trickling out,  published a 20,000-word cover article entitled “Bitter Pill: Why Medical Bills are Killing Us” by Steven Brill. It’s an amazing piece and gives lie to the current political discussion about medical care and Medicare.  Everyone should read it.

This represents long-form journalism and a magazine brand at its best.